
The 14 Points of QPMO
Similar to 14 Points of TQM by Deming, Dr. Emari, PMP has compiled his lifelong lessons learned into these 14 points for better team collaboration for improved project outputs and business outcomes!
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Create constancy of purpose
- Know your “whys” with the End in Mind
- Define Value in 3Ps: Sustainability Thinking
- Find your Voice: SQ and Good Intentions

Balance and achieve Equilibrium in every step
- Know both extremes and stay centered to achieve a quality of life
- Don’t think absolutes and have a flexible open mind
- Adopt the Six-thinking hat method for fact-based decision making

Engineer achieving goals with a Design Thinking approach
- Know your “Whats” and keep a Requirement Matrix
- Embed quality requirements as you plan
- Encourage feedback through iterative experimentation

Adopt a new Quality Philosophy
- Learn, Unlearn, and Relearn
- Flow with the change and tailor to your needs
- Anchor to your core values and principles

Treat every endeavor as a Project
- Know your “Hows” utilizing project-thinking
- Project Management is a Skill for Life
- Guided Continuous Improvement is a Quality Project

Run Businesses as Complex Adaptive Systems
- The most adaptable will survive through Teamwork
- Creative Thinking and Partnerships
- People improve Processes: Establish Pull

Quality Integration for Collaboration
- Risk-based Quality-centric Mindset
- Quality is the common denominator
- Integration through Collaboration in a PMO

Establish QPMO for Quality Integration
- Know your “Whos” identify key stakeholders
- Listening Skills applied to Stakeholder
- Management through PoCs
Provide PM training with QPMO Principles

Best Managers are great leaders through Quality Culture
- Lead people to be their best by self-motivated Quality Audits
- Just Culture: Drive out fear to communicate through Quality Talks
- HPI: Understand Personality Traits by observing in Quality Walks

Encourage involvement and embrace diversity
- Inclusion with respect and kindness
- Allow differences to surface and manage conflicts
- Learn from diversity and apply for the purpose

Institute centers for excellence
- Form Quality Committees & Community of Practices
- Share and Learn from each other’s Best Practices
- Apply as needed only the ones that fit best for you

Organizational Structure and Loop Approach
- An organizational Chart and Responsibility Matrix is needed
- Know your “where’s” Process flowcharts and Procedure writeup per ISO
- Matrix Organizations with Loop Approach are the most Agile

Master the Time Management
- Know your “when’s” by keeping track of time and milestones
- Multilayered Schedules and Time Tracking techniques
- When to have Patience and when Sprint Actions are needed

Evolve and Reinvent Integration
- Find better ways to reduce stress and anxiety
- Automate workflows and delegate decisions to reduce fatigue
- Adopt new tools for Digital Transformation and Lean-IPD
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