Form Quality Committees & Community of Practices Share and Learn from each other’s Best Practices Apply as needed only the ones that fit best for you
10-Embrace Diversity
Inclusion with respect and kindness Allow differences to surface and manage conflicts Learn from diversity and apply for the purpose
09-Great leaders for Quality Culture
Lead people to be their best by self-motivated Quality Audits Just Culture: Drive out fear to communicate through Quality Talks HPI: Understand Personality Traits by observing in Quality Walks
08-Establish QPMO
Know your “Whos” identify key stakeholders Listening Skills applied to Stakeholder Management through PoCsProvide PM training with QPMO Principles
07-Quality Integration for Collaboration
Risk-based Quality-centric Mindset Quality is the common denominator Integration through Collaboration in a PMO
06-Complex Adaptive Systems
The most adaptable will survive through Teamwork Creative Thinking and Partnerships People improve Processes: Establish Pull
05-Every endeavor is a Project
Know your “Hows” utilizing project-thinking Project Management is a Skill for Life Guided Continuous Improvement is a Quality Project
04-Quality Philosophy
Learn, Unlearn, and Relearn Flow with the change and tailor to your needs Anchor to your core values and principles
03-Design Thinking approach
Know your “Whats” and keep a Requirement Matrix Embed quality requirements as you plan Encourage feedback through iterative experimentation
02-Balance and achieve Equilibrium
Know both extremes and stay centered to achieve a quality of life Don’t think absolutes and have a flexible open mind Adopt the Six-thinking hat method for fact-based decision making