CQM Meetings structured as part of the CQM Framework recommends various meetings at different stages and levels to ensure an integrated quality management system.
The number of these meetings might seem overwhelming and a waste of time for top Quality Managers and Quality Directors. However, the CQM Methodology is a robust system where components are preserved but methods are customized as Lean as possible to the need and requirements of specific organizations and their Construction Projects.
Best Practice for CQM Meetings
CQM recommended meetings are essential to the success of the CQM Program, therefore they cannot be deleted or ignored. However, depending on the size of the organization and construction project, many of these meetings could be done in fewer number meetings with grouped agenda, online and virtual conferences, and in form of off-line Meeting Minutes and Email Communications.
For example, having all BIM Planners and Coordinators in the Jobsite’s conference room might not be as effective as an online Skype or Hangout meeting, where every BIM planner has access to own computer to contribute to the meeting as they are following the meeting in the comfort of their office. Similarly, the Quality Manager doesn’t have to actively participate in the BIM coordination as it has to be done by a professional BIM Modeler but will listen in to watch for Quality Issues and Risks Concerns.
CQM Methodology Meetings
As mentioned before, CQM Methodology is based on USACE CQM-C Methodology with adjustments and improvements considering Project Management Professionalism and Business Administration Best Practices. Therefore, CQM Methodology will include the USACE CQM Meetings recommendation but will require the involvement of the Quality Manager from a much earlier stage and defines Quality Manager’s role for each meeting and document review and approval.
CQM Meetings a Quality Manager needs to participate in as part of the recommended CQM Methodology are as follows:
Pre-Construction Meetings
- Requirement Management and Risk Management Review of Concept
- Design Recommendations & Value Engineering Workshops
- LEED Charrette for Budget Review and Life Cycle Cost Analysis
- Facility Management and Operation & Maintenance Review
- Pre-Qualification Review and Supply Chain Management
- Jobsite Walkthroughs and Pre-Bid Meetings
Construction Meetings:
- Post-Bid Review and Contract Award Conference
- Construction Coordination and Kick-off Meeting
- Safety and Quality Orientation and Onboarding
- AWP and IWP Preparation Workshops
- BIM Coordination and Scheduling Meetings
- Cost and Risk Management Review Meetings
- Quality Phase Preparatory Meeting
- Daily Plan of Day Meetings
- Quality Observation and Inspection Reviews
- Production Site Visits and Factory Test Witnessing
- Quality Talks, Walkthroughs, and Audits
- Quality Training and Quality Control Workshops
- Weekly Owner’s Progress Meetings
- Monthly OAC Meetings and Quality Activities Report
- Quality Assurance and Third-Party Inspection Visits
- Pre-start Tests and Commissioning Meetings
- Punchlist Walkthrough and IWP Closeout Workshops
- Training and Handover Meetings
Post Construction Meetings:
- Document Control Workshops
- Lessons Learned Collection and Knowledge Management
- QMS Review and Updates
- Project Closing Celebration
CQM.US Consultants
CQM.US Experts will train organizations’ staff and coach managers to understand the purpose of each meeting and how to conduct them. If requested, some consultants offer services to outsource the management of these meetings depending on their expertise.
